Project Sherpalaya

Date

27 August, 2024

Client

Trekking Company

Location

Nepal

Sherpalaya needed a modern, multilingual website to promote Himalayan expeditions and streamline global trip bookings. Their old platform lacked real-time availability, clear guide representation, and booking automation.

Challenge & Solution

Challenges

Sherpalaya needed a dynamic platform to showcase Himalayan expeditions while simplifying bookings for global audiences. Their legacy site lacked multilingual support, visual storytelling, and seamless inquiry management

Solutions

Immersive Expedition Hub:
Showcased detailed itineraries for iconic climbs like Everest and K2, including real-time availability checks.
Booking & Inquiry System:
Integrated a streamlined trip request feature that reduced response times by 50%.
Multilingual Experience:
English and French support expanded the international user base and increased global engagement.
Guide Profiles:
Featured renowned climbers to establish trust and authenticity with adventure seekers.

Our Process

How was it done

We approached Sherpalaya’s project with a focus on delivering a seamless, visually compelling experience that caters to a global audience of adventure travelers. Our goal was to blend intuitive functionality with brand storytelling for a high-impact result.

1. Discovery & Strategy
We started with an in-depth consultation to understand Sherpalaya’s target audience, core services, and long-term vision. This helped us identify user expectations and technical requirements early on.

2. UX/UI Design & Wireframing
Our design team created wireframes and user flows tailored to the behavior of travel-focused audiences. We emphasized engaging visuals, clean layouts, and multilingual accessibility for broader reach.

3. Custom Development
We built a dynamic and scalable platform that supports:

Real-time expedition availability.
Integrated inquiry forms.
Guide profile showcases.
Multi-language capabilities (English & French)

4. Booking & Communication Workflow
We automated the inquiry-to-response cycle, enabling Sherpalaya to receive and respond to trip requests efficiently—cutting average response times by half.

5. Testing & Optimization
Extensive cross-device testing was conducted to ensure a flawless experience across mobile, tablet, and desktop. We also implemented performance optimization for fast load times in regions with limited internet access.

6. Launch & Post-Deployment Support
After launch, we provided documentation, team training, and ongoing maintenance to ensure Sherpalaya’s team could manage their platform confidently.

Result Driven

The redesigned digital experience delivered measurable improvements in user engagement, global reach, and booking efficiency. By aligning the brand with modern adventure seekers and simplifying the booking journey, Sherpalaya saw significant growth within months of launch.